Contact Us

QUESTIONS ABOUT SERVICES

General

• What types of ASL services do you offer?

  • One-on-one mentoring

  • Small group workshops

  • Role model workshops

  • Mini classes (online or in person)

  • Customized programs for schools, businesses, or families

Booking & Scheduling

• How do I book a session or workshop?

  • Contact us with preferred dates/times, session type, location (online or in person), and participant level.

• What is your cancellation or rescheduling policy?

  • Cancellations made at least 48 hours in advance receive a full refund or can be rescheduled. Late cancellations may incur a fee.

• Do you offer evening or weekend sessions?

  • Yes — limited evening and weekend availability; please inquire early.

Format & Delivery

• Are sessions available online?

  • Yes — live online sessions via video conferencing for one-on-one, mini classes, and some workshops.

• Do you provide in-person sessions?

  • Yes — in person for local participants; travel fees may apply outside our standard service area.

• What is the typical class size for workshops?

  • Small groups (6–12) to maximize interaction and individualized feedback.

Instructors & Qualifications

• Who teaches the sessions?

  • Qualified ASL mentors with real-world experience, role model training, and a commitment to culturally appropriate practices.

• Do you provide Deaf or native ASL instructors?

  • Yes — our team includes Deaf mentors and experienced native signers where available.

Curriculum & Levels

• What skill levels do you teach?

  • Beginner, intermediate, and advanced; tailored curricula for professionals, families, or students.

• Can you customize content for specific settings (workplace, school, family)?

  • Yes — we design curriculum to meet the needs and goals of your group or organization.

Accessibility & Inclusivity

• Are sessions accessible for people with different abilities?

  • Yes — we adapt instruction methods and materials to accommodate diverse learning needs.

• How do you ensure cultural sensitivity?

  • Our mentors follow Deaf community best practices and emphasize respectful, culturally informed instruction.

Pricing & Packages

• What are your rates?

  • Rates vary by format, instructor, group size, and location. Request a quote with your session details for accurate pricing.

• Do you offer package discounts?

  • Yes — discounted rates for multi-session packages and recurring group programs.

Materials & Technology

• Do you provide learning materials?

  • Digital handouts, practice exercises, and recommended resources are provided. Physical materials can be arranged upon request.

• What technology is required for online sessions?

  • Stable internet, a webcam, and a microphone. We recommend a well-lit space for optimal visual learning.

Outcomes & Assessment

• What can participants expect to achieve?

  • Improved receptive and expressive ASL skills, increased cultural understanding, and practical vocabulary for chosen contexts.

• Do you assess progress?

  • Yes — periodic feedback and optional formal assessments to track learning outcomes.

Group & Organizational Services

• Do you work with schools, businesses, or community organizations?

  • Yes — we design workshops, training sessions, and ongoing